Category: Services Sector

Ensuring Transparency in Every Bill: No More Hidden “LPG Charges”The Central Consumer Protection Authority (CCPA) has issued a critical new advisory to protect your rights as a consumer. It has come to light that many hotels and restaurants have been adding “LPG charges,” “gas surcharges,” or “fuel cost recovery” fees to customer bills by default.What you need to know:Costs belong to the business: Expenses like fuel, electricity, and LPG are operational costs and must be factored into the menu price—not added as a surprise at the end.Menu price = Final price: The price you see on the menu should be the final price you pay, exclusive only of applicable taxes.It’s your right to refuse: Levying these charges by default is considered an “unfair trade practice”.If you see these charges on your bill, you have the right to ask for their removal or report the instance to the National Consumer Helpline at 1915. Let’s move toward a more transparent dining experience for everyone.#ConsumerRights #CCPA #DiningTransparency #ConsumerProtection #NoHiddenCharges